Support Before a Crisis Becomes a Placement
Edge of Care Support UK
Our edge of care support helps young people and families across the UK before a crisis leads to a care placement, working alongside families, social workers and CAMHS.
In detail
Our approach is trauma-informed and neurodiversity-affirming as standard, not as an optional extra. Support is shaped around how someone actually experiences their situation, not a generic template.
We work alongside social workers, CAMHS and the family itself, and we move quickly when a situation is deteriorating rather than waiting for the next scheduled review.
How to refer
- 01Get in touch. Contact us by phone, email or via our website. Our team is available Monday-Friday, 9am-5pm.
- 02Initial consultation. We discuss the individual's needs, current circumstances and the level of support required, usually within the same working day.
- 03Needs assessment. Our Clinical Lead conducts a thorough assessment, working alongside the referrer, family and any existing professionals involved in the person's care.
- 04Care package design. We develop a bespoke care plan in collaboration with the Local Authority, ICB and family. All plans are person-centred and reviewed regularly.
- 05Mobilisation. Once agreed, we can mobilise a care package: in many cases within 24 to 48 hours for urgent referrals, and within 5 working days for planned packages.
Emergency Referrals
We aim to respond within 2 hours.
Mobilisation within 24 hours where operationally possible.
Urgent Referrals
We aim to respond within 4 hours.
Mobilisation within 48 hours.
Planned Packages
We aim to respond within 1 working day.
Mobilisation within 5 working days.
As a new provider, these are the targets every referral is measured against, not a claim of years doing it.
The pathway
Weworkwithyoungpeopleandfamiliesunderseriouspressure,helpingrebuildroutines,communicationandtrustinthehomeratherthanremovingtheyoungpersonfromit.Thegoalthroughoutistokeepfamiliestogether,safely.
How we support
What this pathway includes.
Open a row to see what each part of the package covers.
Make a referralRebuilding routines and communication within the family home, in person, week on week.
In practice
Care in practice.
0 yrs
Combined leadership experience in healthcare staffing & care
Mon-Fri
8am-6pm booking and enquiry line
0-step
Vetting process before anyone joins a team
UK
Wide Coverage
Other pathways
The rest of the care we deliver.
Next step
Ready to refer?
Whether you're a commissioner, professional or family, get in touch and our Clinical Lead will talk you through next steps.