
An Alternative to A&E or Inpatient Admission
Hospital Diversion Support UK
Our hospital diversion support offers young people across the UK a community-based alternative to A&E or inpatient admission through crisis placements and home-based intervention.
In detail
Each response is built around a bespoke plan, agreed with Local Authorities, ICBs, families and the young person themselves, with interventions aimed at the underlying cause of the crisis, not just the moment itself.
That means a fast response when it's needed, and a plan that holds up once the immediate crisis has passed.
How to refer
- 01Get in touch. Contact us by phone, email or via our website. Our team is available Monday-Friday, 9am-5pm.
- 02Initial consultation. We discuss the individual's needs, current circumstances and the level of support required, usually within the same working day.
- 03Needs assessment. Our Clinical Lead conducts a thorough assessment, working alongside the referrer, family and any existing professionals involved in the person's care.
- 04Care package design. We develop a bespoke care plan in collaboration with the Local Authority, ICB and family. All plans are person-centred and reviewed regularly.
- 05Mobilisation. Once agreed, we can mobilise a care package: in many cases within 24 to 48 hours for urgent referrals, and within 5 working days for planned packages.
Emergency Referrals
We aim to respond within 2 hours.
Mobilisation within 24 hours where operationally possible.
Urgent Referrals
We aim to respond within 4 hours.
Mobilisation within 48 hours.
Planned Packages
We aim to respond within 1 working day.
Mobilisation within 5 working days.
As a new provider, these are the targets every referral is measured against, not a claim of years doing it.

The pathway
Ratherthandefaultingtoadmission,wesupportyoungpeoplethroughspecialisedcrisisplacementsorhome-basedinterventiondesignedtode-escalateandstabilisetheimmediatesituation.
How we support
What this pathway includes.
Open a row to see what each part of the package covers.
Make a referralA safe, staffed alternative to A&E or inpatient psychiatric admission.
In practice
Care in practice.



0 yrs
Combined leadership experience in healthcare staffing & care
Mon-Fri
8am-6pm booking and enquiry line
0-step
Vetting process before anyone joins a team
UK
Wide Coverage
Other pathways
The rest of the care we deliver.
Next step
Ready to refer?
Whether you're a commissioner, professional or family, get in touch and our Clinical Lead will talk you through next steps.



