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    Family spending time together around a table at home

    Reliable Relief for Families

    Respite Care UK

    Our respite care service gives families across the UK reliable short breaks, with support for children and young people with SEND or complex needs.

    In detail

    We design each package with the family, Local Authority and ICB, for children and young people with Special Educational Needs and Disabilities, or who are at risk of family breakdown from ongoing caregiving pressure.

    Planned or emergency, the standard doesn't change: the same vetted, trained carers, not whoever happens to be free.

    How to refer

    1. 01Get in touch. Contact us by phone, email or via our website. Our team is available Monday-Friday, 9am-5pm.
    2. 02Initial consultation. We discuss the individual's needs, current circumstances and the level of support required, usually within the same working day.
    3. 03Needs assessment. Our Clinical Lead conducts a thorough assessment, working alongside the referrer, family and any existing professionals involved in the person's care.
    4. 04Care package design. We develop a bespoke care plan in collaboration with the Local Authority, ICB and family. All plans are person-centred and reviewed regularly.
    5. 05Mobilisation. Once agreed, we can mobilise a care package: in many cases within 24 to 48 hours for urgent referrals, and within 5 working days for planned packages.

    Emergency Referrals

    We aim to respond within 2 hours.

    Mobilisation within 24 hours where operationally possible.

    Urgent Referrals

    We aim to respond within 4 hours.

    Mobilisation within 48 hours.

    Planned Packages

    We aim to respond within 1 working day.

    Mobilisation within 5 working days.

    As a new provider, these are the targets every referral is measured against, not a claim of years doing it.

    Family spending time together around a table at home

    The pathway

    Breakscanrunduringtheday,evening,overnight,overaweekendorthroughtheschoolholidays:intheyoungperson'sownhome,anapprovedcarer'shome,oracommunitysetting,dependingonwhatactuallyworksforthefamily.

    How we support

    What this pathway includes.

    Open a row to see what each part of the package covers.

    Make a referral
    1. Daytime activities, overnight stays, in-home support or community outings, arranged around the family.

    In practice

    Care in practice.

    Child drawing at a table at home
    Family spending time together around a table at home
    Support professional talking with a young woman at home
    • 0 yrs

      Combined leadership experience in healthcare staffing & care

    • Mon-Fri

      8am-6pm booking and enquiry line

    • 0-step

      Vetting process before anyone joins a team

    • UK

      Wide Coverage

    Next step

    Ready to refer?

    Whether you're a commissioner, professional or family, get in touch and our Clinical Lead will talk you through next steps.