Round-the-Clock Support to Live Independently
Supported Living Services UK
Our supported living services help adults across the UK with social, emotional, mental health or neurodiverse needs live independently with person-centred support.
In detail
We work closely with Local Authorities, ICBs, prisons and families to design support that's proportionate: enough to keep someone safe, not so much it takes over their life.
Support workers are recruited for temperament as much as experience. Skills can be trained; patience and consistency are harder to teach.
How to refer
- 01Get in touch. Contact us by phone, email or via our website. Our team is available Monday-Friday, 9am-5pm.
- 02Initial consultation. We discuss the individual's needs, current circumstances and the level of support required, usually within the same working day.
- 03Needs assessment. Our Clinical Lead conducts a thorough assessment, working alongside the referrer, family and any existing professionals involved in the person's care.
- 04Care package design. We develop a bespoke care plan in collaboration with the Local Authority, ICB and family. All plans are person-centred and reviewed regularly.
- 05Mobilisation. Once agreed, we can mobilise a care package: in many cases within 24 to 48 hours for urgent referrals, and within 5 working days for planned packages.
Emergency Referrals
We aim to respond within 2 hours.
Mobilisation within 24 hours where operationally possible.
Urgent Referrals
We aim to respond within 4 hours.
Mobilisation within 48 hours.
Planned Packages
We aim to respond within 1 working day.
Mobilisation within 5 working days.
As a new provider, these are the targets every referral is measured against, not a claim of years doing it.
The pathway
Wecombineclinicalandsocialcaresoeachpackagecoversthewholeperson,notjustthepresentingneed,andpackagesevolveascircumstanceschangeratherthanstayingfixedonceagreed.
How we support
What this pathway includes.
Open a row to see what each part of the package covers.
Make a referralRound-the-clock support built around each individual's own needs and routine.
In practice
Care in practice.
0 yrs
Combined leadership experience in healthcare staffing & care
Mon-Fri
8am-6pm booking and enquiry line
0-step
Vetting process before anyone joins a team
UK
Wide Coverage
Other pathways
The rest of the care we deliver.
Next step
Ready to refer?
Whether you're a commissioner, professional or family, get in touch and our Clinical Lead will talk you through next steps.